PictoBot

PictoBot

Privacy Policy

PictoBot is provided by Ravenwind. This policy describes how the app handles information on iPhone, iPad and Mac, and what happens if you contact us for support.

The short version

PictoBot analyzes your photos on your device. It does not send your photo library, search text or search indexes to Ravenwind or to a server for analysis. There is no PictoBot account, third-party advertising or cross-app tracking, and the app does not send analytics to us. Sharing, Apple services and support messages are described below.

What PictoBot reads

With your permission, PictoBot reads photos and associated information available through Apple’s Photos library. This can include photo identifiers, dates, dimensions, favorite status and location information already stored with a photo. It uses this information for search, similar photo matching, quality suggestions, grouping and features such as Years Apart. It does not track your device’s live location.

PictoBot also processes search text and images you choose as search inputs. These are processed on your device. Where your operating system offers limited Photos access, the app can read only the library photos you allow. Images you separately choose or drag into the app can also be used for search.

What it keeps, and where

PictoBot stores search indexes and photo-quality results in its local app storage so it does not need to repeat all its analysis each time you open it. These include numerical descriptions of images, photo identifiers and modification dates. The descriptions are derived from your photos and are treated as information about your library.

The app also holds photo previews and recent search state in memory while running. Thumbnails and previews are images. When you save a card in Collections, PictoBot stores its photo references, dates and your caption. App preferences are stored locally. Sharing can create temporary copies of original photos or rendered cards.

Subscriptions and free allowances

Apple processes PictoBot Plus purchases and payments. PictoBot uses StoreKit to read and verify subscription information, including the purchased product and whether access is active, expired or revoked. PictoBot does not receive your payment card details. Free search and removal counts are stored locally on this device and are not sent to us. Purchase and restoration requests communicate with Apple’s services.

Sharing that you choose

If you use Share or export a card, the selected content is passed to the destination you choose. Sharing an original photo can include its original filename and embedded metadata, including the date and location where it was taken. The original may differ from the edited version you see in Photos. Shared cards can include the photos, dates and captions displayed on them.

Review the content and destination before sharing. The receiving app, service or person handles the shared copy independently of PictoBot, under any terms and privacy policy that apply to that destination.

Apple services, backups and links

Apple’s Photos services may download a photo from iCloud when needed, including when you request an original for sharing. If you use iCloud Photos, changes to your photo library, including deletion, can sync to your other devices. Device or computer backups may include PictoBot’s stored app data, depending on your settings. These services are managed by Apple or your chosen backup provider.

Apple may separately process App Store and diagnostic information under its own policies and your settings. Opening an external link, such as Apple’s license agreement, connects your browser to that website, which receives normal web connection information.

Your choices and data retention

You can change or revoke Photos access in Settings on iPhone or iPad, or System Settings on Mac, under Privacy & Security → Photos. On Mac, you can also revoke permission for PictoBot to reveal photos in the Photos app under Privacy & Security → Automation. Revoking permission prevents further access covered by that permission; it does not by itself erase information already stored by PictoBot.

Local indexes and preferences remain until replaced or removed. Saved cards and captions remain until you remove them from Collections or remove the app’s stored data. Removing a card does not delete its source photos. Temporary export files may remain until the app’s temporary storage is cleared.

On iPhone and iPad, deleting PictoBot removes its local app data; offloading the app preserves its documents and data. On Mac, deleting the application can leave its stored app data behind. Contact us for help locating and removing that data. Backups, original photos in Photos, and copies you exported or shared must be managed separately. Ravenwind cannot remotely access or erase your on-device library or PictoBot data.

What it changes

PictoBot does not edit or rename the originals in your photo library. Clean Up can request deletion of photos you select and confirm through the app and Apple’s Photos controls. Apple manages deletion and recovery. Recovery from Recently Deleted is usually available for up to 30 days, but is not guaranteed; see License & Usage for more information.

Support messages

If you email support@ravenwind.com, Ravenwind receives your email address and whatever information or attachments you choose to send. This information is used to respond to your request and address the issue you report, and is handled through the email services involved in that correspondence. Send only the information needed for support.

Support correspondence is retained for as long as needed to handle the request and meet applicable recordkeeping obligations. You can contact the same address to request access to, correction of, or deletion of information you have sent us, subject to applicable law.

Children

The app’s on-device processing and absence of accounts or tracking apply regardless of age. If you believe a child has sent personal information to Ravenwind through support correspondence, contact us to request its removal.

Changes to this policy

We will update this policy when PictoBot’s information practices change and revise the date above. Where required, we will provide notice or request permission before a new use of personal information begins.

Contact

For privacy questions or help managing your data, contact Ravenwind at support@ravenwind.com.